rototo Casino & Sportsbook Data Care

This page describes what we collect when you use rototo and how we keep that data protected. We at rototo handle your personal information with the same care we apply to account security and withdrawal processing. Your data is encrypted, stored securely, and used only for the purposes outlined here.

We collect information to verify your identity, process deposits and withdrawals, settle bets on Liga 1 and Champions League markets, and provide customer support. We do not sell your data to third parties. We do not use your information for marketing beyond your rototo account unless you opt in. Our privacy commitments apply to all users accessing rototo's sportsbook, live-dealer tables, slots, and esports markets.

If you have questions about how we handle your data, contact our support team via in-app help or email.

What We Collect on rototo

We collect your email address, chosen username, and password when you register a rototo account. During your first withdrawal, we collect your full name, date of birth, residential address, and a copy of your identity document (passport or national ID). We use this information to verify your identity and comply with anti-money-laundering regulations.

When you deposit funds, we record the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer via mobile banking, local payment, online payment, e-wallet), the amount, and the timestamp. We do not store your full card number or bank account details; payment processors handle that data separately. When you place bets on rototo's sportsbook or play live-dealer games, we log your bet details, game outcomes, and account balance changes.

Third-party processors and data sharing on rototo

We share your payment information with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, and bank partners) to complete deposits and withdrawals. These processors are bound by their own privacy policies and data-protection agreements. We also share anonymized account data with our live-dealer studios to verify that you are a registered rototo user before you join a blackjack or roulette table.

We do not share your personal data with marketing companies, data brokers, or third-party advertisers. If we are required to disclose your information by law or court order, we will notify you unless legally prohibited from doing so. Our servers may sit outside your jurisdiction; your data may be processed in multiple countries to ensure platform availability and security.

Cookies and tracking on rototo

We use cookies to keep you logged into your rototo account and to remember your preferences (language, timezone, favorite sports markets). These cookies are essential for the platform to function. We do not use cookies to track your activity across other websites. Your browser settings allow you to disable cookies, but doing so may prevent rototo from working correctly.

Your Rights and Our rototo Data Practices

You have the right to request a copy of the personal data we hold about you. You can ask us to correct inaccurate information or delete your account and associated data. To exercise these rights, contact our support team with your rototo username and a description of your request. We will respond within 30 days.

We retain your account data for as long as your rototo account is active, plus a retention period required by law (typically 5-7 years for financial records). After that period, we delete or anonymize your information. If you close your account, we keep records necessary for dispute resolution, fraud investigation, and legal compliance.

Data breach notification and your rototo account

If we discover a data breach affecting rototo user information, we will notify affected users by email within 72 hours. We will describe what data was compromised, what steps we have taken to secure it, and what actions you should take (such as resetting your password). We will also notify relevant authorities as required by law.

Changes to our rototo privacy policy

We may update this privacy policy from time to time. Material changes will be announced via email to your rototo account. Your continued use of rototo after a policy update indicates acceptance of the revised terms. If you do not agree with a change, you may close your account.

Our privacy commitments apply to all rototo users in supported jurisdictions. Services on rototo are available only where local law permits. For privacy inquiries, contact our support team. We are committed to protecting your data and maintaining the trust you place in rototo.